Vigil Available on Web & Android Available

The ops-seeking AI assistant.

Vigil is SmartView’s AI ops assistant for Starlink and Peplink fleets—chat in natural language, generate billing-cycle usage reports, triage priority alerts, and run grounded fleet tools. Built for reseller and field teams on web and Android.

Chat

Ask about kits, companies, and usage in natural language. Vigil pulls live SmartView context—not generic chat fluff.

  • Fleet and device questions in one thread
  • Model picker: Spark, Vector, Vector Lite
  • Works in web Vigil and the Android app

Reports

Generate billing-cycle accurate usage reports and check status without leaving the conversation.

  • Starlink & Peplink report options
  • Enqueue and track report jobs
  • Shareable exports for stakeholders

Ops actions

Risk digests, open alerts, tickets, and proposed writes—guided steps that stay auditable for your team.

  • Fleet risk and at-risk kit snapshots
  • List and open tickets where you have access
  • Propose alert rules with confirmation flows

And much more

Tools Vigil can call when your role allows—tap any item for details.

Powerful without compromise

Pick the Vigil model that matches the job—fast bursts or deeper reasoning.

Model Status Speed Depth
Vigil Vector Analytical · steady reasoning Available
Vigil Vector Lite Short single-tool jobs Available
Vigil Nova Long-context ops workspace Coming soon

Fewer filled bars = better for that column (faster / deeper). Status reflects what you can select in product today.

Get started

Use Vigil on the web today. Log in to get the Android app as an authenticated reseller staff member.

01

Log in to SmartView

Open your reseller or company portal with an account that has Vigil access.

02

Open Vigil

Launch full-page Vigil or the docked chat rail—same assistant, scoped to your permissions.

03

Add Android (optional)

Install the Vigil mobile app for offline cache, biometrics, and on-call chat.

Vigil FAQ

Short answers for teams evaluating an AI ops assistant on Starlink and Peplink fleets.

What is Vigil?

Vigil is SmartView’s AI operations assistant. It answers fleet questions in natural language, can generate billing-cycle usage reports, surface open alerts and risk, and call role-scoped tools—on web and Android.

Does Vigil invent device or usage numbers?

No. Vigil is designed to ground answers in SmartView tools and live context for your tenant. When data is missing, it should say so rather than guess fleet metrics.

What can Vigil help with day to day?

Typical asks: which Starlink kits are at risk this cycle, draft a usage report for a company, list offline Peplink sites, compare kits, and propose alert rules that still need human confirmation.

Which models are available?

Vigil Spark, Vector, and Vector Lite—pick faster bursts or deeper reasoning depending on the job. Availability follows what you can select in product today.

How do I get started?

Log in to SmartView with an account that has Vigil access, open Vigil on the web, then optionally install the Android app for on-call chat.

From the blog

Ops intelligence, alert quality, and grounding assistants that must not invent fleet numbers.

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